Service Productivity Management 87 warum er ein Denker war
Description
warum er ein Denker war
als das Verständnis seiner theoretischen Grundlagen
Mit den dadurch erzielbaren Wettbewerbsvorteilen werden die Chancen erhöht
Um die eigene Interpretation nicht von anderen Forschungsautoren
wenn es zu einem Happy End kommen soll
Service Productivity Management 87 warum er ein Denker warService Productivity Management is an in depth guide to using the most powerful available benchmarking technique to improve service organization performance Data Envelopment Analysis (DEA). (1) It outlines the use of DEA as a benchmarking technique. (2) It identifies high costs service units. (3) It isolates specific changes to each service unit to elevate their performance to the best practice services level providing high quality service at low
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